Best smart toilet in Canada? HOROW T38 is the best choice?
Introduction — why “smart” toilets matter in 2025
Smart toilets have moved from bathroom luxury to a realistic home upgrade for Canadians seeking better hygiene, accessibility and everyday comfort. Modern smart toilets combine heated seats, adjustable bidet washes, warm-air drying, auto lids, night lights, deodorization and advanced flush engineering — features that make daily life more comfortable, especially in cold Canadian winters.
What the HOROW T38 offers — feature breakdown
Here’s a clear look at the HOROW T38’s core features and why they matter to Canadian buyers:
1. Integrated bidet (front & rear wash)
The T38 integrates the nozzle assembly into the ceramic unit — adjustable temperature, pressure and nozzle position deliver a comfortable wash without the bulk of separate retrofit seats.
2. Built-in water tank + booster pump
The integrated tank and pump provide consistent warm water and solid flush performance even in lower-pressure plumbing — a big advantage in older homes and many condos.
3. Comfort features: heated seat, warm drying, ambient lighting
Adjustable heated seat, warm-air drying and an ambient night light make the T38 feel like a true “smart toilet” rather than a basic bidet add-on.
4. Auto open/close and remote control
Motion sensors open the lid automatically while a remote control and presets let multiple users store preferred settings.
5. Self-cleaning & hygiene features
Nozzle self-cleaning and a design that reduces hidden crevices help maintain hygiene; some SKUs include deodorization or UV sanitizing — verify the SKU before purchase.
Performance & usability: real-world notes
Flushing power and water efficiency
The built-in tank + pump gives robust flush performance for standard 12-inch rough-ins. Models vary by flush rating and some SKUs offer dual-flush options for water savings — confirm specs for your chosen variant.
Warm water availability
Because warm water is provided via the integrated system rather than relying purely on household pressure, the T38 reliably delivers warm washes in condos and older homes.
User interface
Users report the remote and presets are intuitive for households with multiple users; the night light and heated seat are popular “first-time bidet” comfort features.
HOROW T38 vs premium alternatives
If you’re comparing the T38 to Toto or Kohler:
- Toto & Kohler typically lead in lab-tested flush performance, engineering finesse and brand trust — but come with premium pricing.
- HOROW T38 offers many high-end features at a lower price and is easier to buy and service in Canada via retailers.
Who should pick the HOROW T38?
Best for budget-conscious buyers who want premium features, owners of older/low-pressure homes (benefits from integrated pump), condo owners seeking an integrated aesthetic, and seniors or people seeking accessibility improvements.
Prices & availability in Canada — where to buy
The HOROW T38 is available in Canada from multiple channels. Typical sources include the HOROW website, Home Depot Canada, and Walmart Canada — which can make shipping, returns and warranty handling simpler for Canadian shoppers. Prices vary by SKU; the T38 is positioned well below flagship Toto/Kohler models.
Installation & plumbing considerations for Canadian homes
- Rough-in compatibility: Confirm 12" (or required) rough-in before purchase.
- Electrical outlet: A grounded outlet (GFCI-protected recommended) close to the toilet is required.
- Water pressure & pump: The T38’s integrated pump helps low-pressure installs, but consult a plumber if pressure is very low.
- Professional installation: A licensed plumber/electrician ensures proper sealing and safe wiring.
Pros & cons — straight to the point
Pros
- Feature-rich at a mid-market price (heated seat, warm wash, drying, auto-lid).
- Built-in tank + pump improves warm-water responsiveness and flush strength.
- Widely available in Canada — easier purchasing and service options.
Cons
- Brand is newer — less publicly available long-term reliability data than Toto/Kohler.
- Top lab-tested flush performance often still favors Toto/Kohler.
- Integrated units require matching dimensions and are not easily moved.
Common buyer questions (FAQ)
- Is the HOROW T38 water-efficient?
- Check the SKU: some models offer dual-flush options for water savings; always confirm L/GPF values on the spec sheet before buying.
- What if there’s a power outage?
- Some product descriptions mention battery-backup or manual flush options. If outages are frequent in your area, verify battery/backup availability or consider models with mechanical-flush fail-safes.
- Are replacement parts available in Canada?
- With listings on Canadian retailer sites, parts and warranty service tend to be easier to obtain than pure-import products — but keep SKU and invoice information handy.
- Will it fit a small powder room?
- Measure rough-in and bowl clearance. The elongated bowl and integrated tank add depth; check product dimensions carefully before purchase.
Buyer checklist — how to pick the exact model
Before purchasing, confirm the following:
- Rough-in (e.g. 12") and bowl shape (elongated vs round).
- Flush type (single vs dual-flush) if water usage is a priority.
- Electrical access and GFCI outlet availability.
- Warranty, return policy and Canadian retailer support.
- SKU-specific user reviews.
Maintenance tips to make it last
- Use manufacturer-recommended cleaners and avoid abrasives.
- Inspect the nozzle occasionally despite self-clean functions.
- Have seals and connections checked annually by a plumber.
- Keep purchase receipt, SKU and warranty info in a safe place.
Final thoughts — is the HOROW T38 the best smart toilet in Canada?
“Best” depends on your priorities. For absolute top-tier lab-tested flushing, Toto or Kohler still lead. For most Canadian households who want a feature-rich smart toilet without paying flagship prices — and who value easy Canadian access to purchase and returns — the HOROW T38 is a compelling option and deserves strong consideration.
Short takeaway: If you want comfort + smart features + Canadian convenience at a reasonable price, the HOROW T38 is a top pick.
Resources & where to learn more
For product specs and purchase options, consult the HOROW product page and Canadian retailers (Home Depot Canada, Walmart Canada). Compare SKUs for flush type and included features before buying.